How to select a POS system for a Restaurant/Bar?

So you are looking for a new POS system for your restaurant and/or bar. In today’s complex restaurant environment, innovation and technology are moving at a rapid pace, and determining how to grow in this ever-changing and competitive dynamic can be a daunting task. To adapt to rapid innovations and changing customer expectations, you need a complete restaurant technology solution that meets your needs, both today and tomorrow. APS has put the following guide together to help you make the best decision and get started to find the solution that is right for you.

  1. What is your long-term strategic plan?

This can be a difficult question to answer, because the world we live in is changing at a rapid pace. You need to grow your business, but how do you do it in a fast-moving environment?

To meet your plans, what do you have to do to make money and attract customers? If your growth plans include opening additional restaurants, what are the most important technology requirements that will make this as easy as possible?

New mobile and cloud-based restaurant technology is launched every day and will continue to evolve. When researching a POS system, one of the most important capabilities your new system should have is the ability to easily integrate new solutions as they become available to you –whether from the same vendor or someone else.

  1. How do you want to impact your guest’s experience?

Naturally, everyone hopes that it will provide a richer and more meaningful experience.

Think about how your customers want to do business with you. Look around your dining room – are your guests taking pictures of their food and posting them to social media? Are you actively engaged on Twitter or Facebook? Do you want to be? Think about how you want to shape the experience for your guests, and to what extent you want to build that relationship across digital and physical channels, outside the few hours that they are in your restaurant. When researching a new system, look for vendors that are able to provide you with both POS and consumer engagement solutions like loyalty and mobile payment to provide a seamless experience to your customers.

  1. What kind of owner are you?

Are you unable to leave your restaurant because you don’t feel comfortable that your business can be run smoothly without you?

Perhaps you’re not getting the type of data from your POS that enables you to make effective decisions. Or, maybe the data is not configured in such a way as to give you meaningful interpretations of the information. Maybe accessing the data is difficult. Regardless, capabilities exist to make you a smarter, more effective manager no matter where you are.

As the demands on your business increase, so do opportunities to address those demands with real-time analytics on sales, labor and more that enable you to make smart decisions in the moment that they need to be made.

In researching a new POS, take time to determine what types of management tools are offered and how you intend to use them.

So . . . have you decided yet?

APS offers a wide range of restaurant and bar POS solutions to help you grow your profits, including industry leading NCR Aloha POS System and NCR Silver Pro – Restaurant Edition POS System. To learn more, contact APS.

Ready to get started?