Consumer Engagement

A big part of your restaurant’s success depends on your customers: their experience, their convenience, their feedback, and their desire to return over and over again. As a restaurant operator in the digital age, it’s important for you to connect with your customers in real-time. By doing so, you can reward your repeat guests, while learning how they felt about their dining experience, and find ways to improve to appeal to more customers and drive new business.NCR’s consumer engagement solution helps you seamlessly connect with your guests in a wide variety of ways. Give your guests a “personal POS” on their mobile device for ordering and payment. Create sticky loyalty programs. Get direct feedback. Participate in the digital experience evolution. Leave a smile on every guest’s face.

Mobile and Online Ordering

Your customers are busy people, just like you. NCR’s mobile and online ordering solution makes it simple to get the food they love without the wait. Wouldn’t you like to offer those customers the option to have their own personal POS in their pocket

Consumer Self-Ordering Kiosk

Millennials, Gen Z, Baby Boomers and Digital Natives…you want to attract them all. Technology has dramatically changed the way that consumers transact and do business. Restaurants that aren’t transforming the in-store consumer experience are missing out on a big opportunity.

Mobile Payment

Guests love quick service – and what could speed up service more than enabling them to pay from their own device? With NCR’s mobile payment options you can: Offer customers a safe and secure method of payment without having to hand over their card

Customer Feedback

Customers have an opinion, whether you ask them about it or not. By providing an outlet for your customers to use their voices immediately after their meal, you can capture their feedback directly instead of waiting to see a review pop up online.

Loyalty/Gift Cards

New customers and a steady stream of regulars…you want them both. With customizable reward and gift card programs, our solution helps you quickly design, rollout and manage marketing services that attract new customers and keep your regulars coming back.

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